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Data Decay: What, Why and How?
People and companies change every day. Companies make acquisitions, people change jobs, and intentions are dynamic. This means your data changes every day – but is your database up to date? Is the data you use to drive your business as accurate as the day you procured it? Data Decay is an issue that every company must face at some point. Email marketing databases, for example, naturally degrade by approximately 23% every year according to Hubspot.
Data decay has especially accelerated during and after the pandemic. This is agreed on by 79% of Customer Relationship Management (CRM) users according to The State of CRM Data Health in 2022 published by Validity. As the business environment restructures itself in the post-pandemic era, a new symptom is quickly spreading among companies: millions of workers are still quitting their jobs in 2022. The “Great Resignation” is affecting even the most solid data-driven strategies for B2B marketers.
High-quality data is the fuel that makes the sales funnel engines spin. According to the Global Data Management Report, which considered responses from 700 data-centric business leaders around the globe, 84% of B2B companies saw increasing demand for data-driven insights within their organizations during the COVID-19 pandemic. The effects derived from the “Great Reshuffle” or “Big Quit” have accelerated this decay to levels not fully understood.
While the degree of decay is not yet fully understood, our response to it can greatly mitigate the effects the decay will have on our organizations’ successful use of data to drive decisions. Here are 6 ways you can address data decay to ensure your data is accurate, up-to-date and, most of all, insightful:
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Why deals stall after the first meeting
You leave the first meeting with interest, next steps, and what looks like momentum. Then the deal slows down. Emails sit. Follow-up calls slip. The opportunity stays open, but nothing moves.
In most cases, the problem is not timing. It is buying-team visibility. You met one contact, but the deal depends on a group. If you do not know who shapes the decision, who blocks it, and who needs different proof, your pipeline loses speed.
This is where Custom Audiences matter. They help you reach the right people around the opportunity, not only the first person who raised a hand. When you build Custom Audiences around accounts, roles, and signals, you create pressure across the buying team and keep deals moving after the first meeting.
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You're Prospecting Blind: How B2B Intent Data Fixes the Timing Problem Every SDR Has
The timing problem nobody accounts for. Your SDR sends 500 cold emails on Monday morning. By Friday: 12 have replied, 3 have booked meetings, 2 will become real opportunities. The other 488? Many were not in-market at all. Some had just renewed with a competitor. Some had no active budget cycle. A few — and this is the part that stings — were actively evaluating solutions exactly like yours. You just had no way of knowing.
That is not a volume problem. That is a timing problem. And B2B intent data is how you fix it.
Intent data identifies the small, time-sensitive subset of accounts in your total addressable market that are actively researching solutions like yours right now — before they fill out a demo form, before they appear as an inbound lead, before your competitors know they are evaluating. Signal-qualified leads — accounts flagged by buying intent before outreach — drive 47% better conversion rates, 43% larger deal sizes, and 38% more closed deals. Not because of better copy or a stronger email sequence. Because they were genuinely ready to buy when you reached them.
