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Identity Resolution

Identity Resolution is the unsung hero in GTM ROI. Fundamental to any sales and marketing endeavor is knowing who that buyer is – and what role they play in the buying team. It’s the difference between flying blind and flying smart. Whether or not you have a strong identity resolution framework is the main factor in determining and authenticating the knowledge of your buyer.


Without a strong Identity Resolution framework, you’ll face:

• Incomplete or duplicate profiles

• Outdated/old data

• Incomplete or duplicate records

• Long lead to response times

• Missed sales opportunities

• Wasted demand gen efforts and spend

• Fragmented view of customer journey

• Overall poor customer experience

• Violation of consumer privacy regulations

Latest Articles
Custom Audiences help you fix stalled deals by exposing buying-team gaps and improving account-wide engagement.

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Why deals stall after the first meeting

You leave the first meeting with interest, next steps, and what looks like momentum. Then the deal slows down. Emails sit. Follow-up calls slip. The opportunity stays open, but nothing moves.

In most cases, the problem is not timing. It is buying-team visibility. You met one contact, but the deal depends on a group. If you do not know who shapes the decision, who blocks it, and who needs different proof, your pipeline loses speed.

This is where Custom Audiences matter. They help you reach the right people around the opportunity, not only the first person who raised a hand. When you build Custom Audiences around accounts, roles, and signals, you create pressure across the buying team and keep deals moving after the first meeting.

Only 3–5% of your prospect list is actively in-market right now. B2B intent data tells you exactly which ones. Signal-qualified leads drive 47% better conversion and 43% larger deals. Here's how SDRs access it free.

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You're Prospecting Blind: How B2B Intent Data Fixes the Timing Problem Every SDR Has

The timing problem nobody accounts for. Your SDR sends 500 cold emails on Monday morning. By Friday: 12 have replied, 3 have booked meetings, 2 will become real opportunities. The other 488? Many were not in-market at all. Some had just renewed with a competitor. Some had no active budget cycle. A few — and this is the part that stings — were actively evaluating solutions exactly like yours. You just had no way of knowing.


That is not a volume problem. That is a timing problem. And B2B intent data is how you fix it.


Intent data identifies the small, time-sensitive subset of accounts in your total addressable market that are actively researching solutions like yours right now — before they fill out a demo form, before they appear as an inbound lead, before your competitors know they are evaluating. Signal-qualified leads — accounts flagged by buying intent before outreach — drive 47% better conversion rates, 43% larger deal sizes, and 38% more closed deals. Not because of better copy or a stronger email sequence. Because they were genuinely ready to buy when you reached them.

Generic B2B cold email gets a 3.4% reply rate. Signal-personalised outreach gets 18%. Same rep, same inbox, same copy quality. The difference is targeting and timing — here's the 5-step workflow to fix both.

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Why Your Cold Emails Aren't Getting Replies (It's Not Your Copy)

The number that exposes the real problem. Generic B2B cold email achieves a 3.4% reply rate on average. Signal-personalised outreach — where the message references a specific buying trigger — achieves 18%. Same SDR. Same inbox. Same writing quality. The difference is entirely in who you are targeting and why you are reaching out at this particular moment.


Most SDRs and sales managers look at low cold email reply rates and immediately reach for copy solutions: better subject lines, shorter emails, new opening lines, different calls to action. Sometimes it helps. Usually it moves the number by fractions of a percent. Because the problem is not the copy. It is the targeting and the timing.